Time to get chatting in the Workplace!
To set up the ability to send communications via Workchat follow these steps:
Step 1: Navigate to the Enboarder app-center by logging into Enboarder as an Admin and navigate to the app-center by clicking Settings > Integration.
Step 2: Select Workchat tile from app-center and provide integration details.
Search for the Workchat tile from the available list and click on the tile. This will open a dialog for our integration setup. Click on the 'Add Integrations' button, and on the next screen, enter the domain that needs to be integrated, i.e. your company email domain. For example, if user email is firstname.lastname@example.org where the notification needs to be sent, then you'll need to enter acme.com in this field.
Note: While sending notifications from Enboarder, the domain of a participant's (new hire/manager) email id is checked against this domain and if it matches, then ONLY Workchat messages will be sent to the user. If it does not match, it will continue to send via email.
This domain can also be a comma separated list of multiple domains if needed for your organization (e.g. acme.com, acme.co.uk, acme.co.us).
Step 3: Authorization on Workplace by Admin
Once you click the integrate now button on the dialog, you will be taken to the Workplace site where an admin user in Workplace will need to authorize the app for installation.
The Admin user on Workplace will need to enter their credentials to authorize the Enboarder application for sending Workchat messages. The Enboarder application needs the following two permissions in order to send Workchat messages:
- Read user email (to validate that user exists in the workplace)
- Message (to send Workchat message)
Step 4: Installation complete! 🎉
Once the Admin user on workplace authorizes the Enboarder app, it is installed on your Workplace instance and it is ready to send the Workchat message to your users!