You used to call me on my cell phone 🎶... but now there's a much easier way to get a hold of us!
Have you seen the in-product chat function? You can now get in touch with an Enboarder expert whilst you’re building on the go. The team will get back to you within a few hours.
Holiday Support: Don’t worry - we’ll still be here over the holiday break with the exclusion of Friday 25th, Monday 28th December & Friday 1st January.
Outside of these holidays, our 24/5 (Monday - Friday) support will be available as normal.
You can also search for help articles within the Chatbot function (in the "Find Your Answer Now" text field as below) that will walk you through step-by-step through scenarios by typing in a word or two and then clicking the > arrow.
If you can't find what you need there or need more information, you can submit your question by starting a 'New conversation'.
One of our Customer Success Managers will be in touch as soon as possible! (For each new question, please start a new conversation or the team may not be notified!)
Please ensure you provide as much detail as you can with each request - including (where necessary) the workflow, module, employee, manager names etc. The more detail we have, the faster we can provide answers!
We want you to be supported from all angles, so you can always reach out directly to your Customer Success Manager via email or phone. Smoke signals and carrier pigeons work too. 😉