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AI Journey Builder – Product FAQ

Adam Faludi avatar
Written by Adam Faludi
Updated over 2 weeks ago

Overview

The AI Workflow Builder is Enboarder’s latest innovation, designed to empower admin users to quickly and easily create personalized, best-practice onboarding workflows using generative AI. The product simplifies the creation process by building end-to-end workflows while keeping users in control.


💡 What is the AI Workflow Builder?

The AI Workflow Builder is an intelligent tool that helps admins create onboarding-only workflows through an intuitive, AI-assisted interface. The system generates workflow drafts based on user input and allows for customization and refinement directly within the platform.


👥 Who is it for?

The feature is designed for admin users of the Enboarder platform, typically HR, People Ops, or HR Systems team members, who are responsible for creating and managing employee experience workflows.

Please note that this functionality is currently only available to accounts that have English as the default language.


🧠 What can the AI Workflow Builder do?

  • Generate personalized onboarding workflows from scratch using AI.

  • Guide users through a simplified workflow creation process with smart prompts and suggestions.

  • Leverage 10+ years of insights from implementing over 600 customers

  • Edit AI-generated workflows: Admins can tweak, expand, or restructure steps and content.

  • Build sequence and module-level logic

  • Save time by reducing manual setup effort and ensuring consistency in onboarding processes.


🚫 What can it NOT do (yet)?

  • It cannot generate workflows for offboarding, ramping or internal transitions (these use cases are on the roadmap).

  • It cannot edit or modify workflows that the AI Workflow Builder did not create. Existing workflows still need to be updated manually.


📈 What use cases are currently supported?

Supported:

  • New hire onboarding workflows (full-time, part-time, contractors, etc.)

🚧 Coming Soon:

  • Ramping

  • Offboarding

  • Internal transitions (e.g., role changes, department moves, promotions)


🛠 Can users modify workflows after AI generates them?

Yes! Admins can use the AI for any ‘under construction workflow. This includes:

  • Edit messages

  • Add/remove steps

  • Adjust logic and timelines

  • Personalize content to suit business needs

  • Add modules

  • Add logic

Note: Once a workflow is ‘finished’ via AI, it becomes a normal workflow in your account that can only be edited manually


🔐 Is there any risk of overwriting existing workflows?

No. The AI Workflow Builder operates independently from existing workflows and will not overwrite or modify them.


📅 What’s next for the AI Workflow Builder?

  • Support for, ramping, offboarding, and transitions

  • Optimization of existing workflows

  • Inclusion of webhook & compliance modules

  • More intelligent content suggestions

  • Workflow insights and optimization tips


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